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Privacy Policy

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may ask for the following information:

Name

Contact information including email address

Demographic information such as postcode

Other information relevant to customer surveys and/or offers

What we do with this information:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping as required by HMRC

Order fulfillment

To improve our products and services

What we do not do with this information:

We do not sell your information EVER under any circumstances, nor will we pass it to any third parties except where it relates to processing an order placed through our website (for instance, Royal Mail).

We will not send you emails, newsletters or messages regarding new products, special offers or site updates unless you opt in to our newsletter when ordering, subscribe through our website or blog, like us on Facebook or follow us on Twitter.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not collect nor ever see your card details when placing an order through our website and we do not accept card payments by any other method to ensure your complete security when ordering from us.

How we use cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and you will not be able to place orders.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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